Live in 2–3 weeks. Then it runs itself.
Working with us is simple. One call to start, an hour of your time to approve the first emails, then about 15 minutes a month.
Four steps to your email program
- 1
Day 1
Strategy call
A 30-minute call to learn your business, your customers and your goals. No sales script, just questions.
Your part
Tell us about your business and what a great month looks like.
- 2
Week 1
Brand and plan
We design your email template, write your voice guide and map out the first automations and campaigns.
Your part
Share your logo, photos and any customer lists you have.
- 3
Weeks 2–3
Build and write
We set up your Easyly account, signup forms and automated emails, and write your first month of campaigns.
Your part
Review and approve. Most clients spend about an hour here.
- 4
Ongoing
Launch and grow
Emails go out on schedule. Every month you get a report, next month's plan and new ideas.
Your part
About 15 minutes a month to approve upcoming emails.
Your first 90 days
A typical rollout. We adjust the order to what will make the biggest difference for your business first.
Week 1
Foundations
- Strategy call and plan
- Brand template designed
- Voice guide written
- Easyly account and sending domain set up
Weeks 2–3
First emails live
- Welcome series
- Review requests
- Signup forms and QR codes
- First campaign sent
Month 2
Bring people back
- Win-back emails
- Birthday emails
- Rebooking or reorder reminders
- First monthly report
Month 3
Grow and improve
- VIP segment and offers
- Subject line and offer testing
- Seasonal campaign plan
- Quarterly review call
What we need from you
- Your logo and brand colors (we can help if you don't have them)
- A handful of photos of your business, team or products
- Access to your booking, point-of-sale or online store system
- Any existing customer email list
- 15 minutes a month to approve upcoming emails
What you get every month
Automations running 24/7
Welcome, win-back, birthday, review and reminder emails, working while you sleep.
Designed campaigns
Written, designed and scheduled around your calendar and slow periods.
A plain-English report
Opens, clicks and, where your tools allow, the customers who came back to buy.
Next month's plan
What we'll send, what we'll test and ideas for upcoming seasons.
Questions about getting started
Can't find your answer? See all questions or ask us on a free call.
What is done-for-you email marketing?
Done-for-you email marketing is a service where an agency plans, designs, writes, sends and reports on a business's emails, so the owner doesn't have to. At Get Repeat Customers, that includes automated emails like welcome, win-back, birthday and review requests, plus monthly campaigns, all built to bring customers back.
How much does email marketing cost for a small business?
With Get Repeat Customers, done-for-you email marketing starts at $497 a month, including strategy, a custom email template, copywriting, setup and monthly reporting.
I don't have an email list. Can you still help?
Yes. Most of our clients start with a few hundred contacts or fewer. We set up signup forms for your website, checkout and front counter, and import contacts you already have from your booking or point-of-sale system.
What kinds of businesses do you work with?
Any business with customers who could come back: restaurants, cafés, salons, gyms, clinics, shops, online stores, home services, auto shops, pet businesses, agents and professional firms. If you're unsure, book a call and we'll tell you honestly whether email is a good fit.
How soon will my emails be live?
Usually two to three weeks from kickoff. Your welcome series and review requests typically go live first, followed by win-back and reminder emails and your first campaigns.
How much of my time does this take?
About an hour to get started, then around 15 minutes a month to approve upcoming emails. We handle the strategy, writing, design, scheduling and reporting.
Will the emails sound like my business?
Yes. We start with a call about your story, your customers and how you talk to them, then build a brand template and voice guide. You approve everything before it goes out.
Do I need to provide photos?
Your own photos work best, and phone photos are fine. We'll tell you what to shoot. If you don't have any yet, we can use carefully chosen stock photography to start.
Ready to bring your customers back?
Book a free 30-minute strategy call. You'll leave with a plan for the first five emails we'd build, whether you work with us or not.